Each Safari costs differently and pricing will depend on midrange, budget or luxury. Endeavour to indicate your prefered package.
A 20% deposit is required to secure a booking.
This deposit forms part of the payment for the
trip and shall be offset to the total amount charged
to the client/agent.
If the full amount is not paid at least four
(4) weeks prior to departure, the Company reserves
the right to treat the booking as cancelled and the
deposit shall be forfeited.
Clients/Agents booking within four (4) weeks of tour
departure are required to pay the full amount immediately
to secure the reservation.
All bank charges are to be settled by the client
or agent respectively. This includes transaction fees
charged by our bank.
The amount shown on the invoice, is the amount that
needs to reflect in our account and should bank charges
have been deducted, we would have to invoice you
subsequently.
BOOKING AMENDMENTS
For amendments of existing bookings done by the client/ agent
(e.g. departure dates, air tickets, accommodation, number of
participants etc) a handling fee of 50 USD per booking applies.
The handling fee will be charged in addition to the service
provider fees.
CANCELLATIONS
Cancellations must be sent in writing to the
office that confirmed the reservation.
Cancellations shall only be effective from the date of
receipt of cancellation by the booking office.
In case of a booking cancellation, the Company
shall retain the full deposit.
If a booking is cancelled the client is subject to a cancellation fee as follows:
until 4 weeks prior to departure – 30% Cancellation Fee
4-2 weeks prior to departure – 50% Cancellation Fee
2-1 weeks prior to departure – 75% Cancellation Fee
less then 1 week prior to departure – 100% Cancellation Fee
The Company reserves the right to cancel any tour at its sole and absolute discretion, without prior notification in instances where this is unavoidable. However, in that case the Company agrees to refund all monies already paid by the client. This shall be the Company’s sole responsibility to the client and no claim for any damages, howsoever arising, shall accrue against the company.
PASSPORTS, VISAS AND OTHER TRAVEL PAPERS
It is the client’s sole responsibility to ensure that passports, visas, health certificates, proof of vaccinations and any other documentation required are all in order for the countries to be visited
The Company cannot be held liable for any consequences,
damages or claims if the client does not
attend correctly to the client’s documentation
and related matters prior to commencement of the tour.
RISK
The client accepts that all tours are of
an adventurous nature and involve an element of personal risk. Neither the Company nor any of its agents can be held liable in any way for any injury, loss of life or damage to property, howsoever caused. The client hereby indemnifies the Company and will hold the Company,
its agent, assigns and servants harmless from any such claim.
The client accepts full responsibility for all risks involved.
AUTHORITY ON TOUR
The decisions of the
Company’s guide/driver on tour shall at all times be
final and binding..
The client must at all times comply with the laws,
customs and foreign exchange regulations
of all countries visited.
MARKETING
The Company reserves the right to use any
photographs and videos taken during tours for
marketing or any other advertising material.
The client hereby gives consent to use such photographs and authorizes
the Company to retain copyright for these photographs and such material.
FORCE MAJEURE
Unforeseen circumstances including but not limited to war,
mechanical breakdowns, weather, riots and other unforeseen
reasons beyond the control of the Company may cause delays
or alterations to the tour. The Company shall not be held
liable in any way for any of these possible occurrences
or any consequences, which may arise as a result of these.
